Tender Details

Tender Details

Tender ID SkillTender826
Reference No. TrainingTender837
Tender Brief RFP for Selection of Agency for Advanced Skill Training in Hospitality & Hotel Operations
Tender Description World Skill Center (WSC), Bhubaneswar
Pre-Qualification Criteria

RFP Notice No.: WSC/193/HR/ADMIN/2024-25/2997/D

Published on: 29 November 2025
1️⃣ Scope of Work
The project has two major components:
Part–1: Supply, Installation & Commissioning of Hospitality Lab Equipment
The selected agency must:
  1. Supply, install, test & commission state-of-the-art Hospitality & Hotel Operations lab equipment, mock hotel setups and training equipment.
  2. Deliver the entire equipment list (71 categories) including espresso machines, bar tools, kitchen utilities, laundry equipment, tableware, room service equipment, etc.
  3. Complete supply & installation within 60 days from contract signing.
  4. Provide 2-year comprehensive warranty on all supplied items.
  5. Ensure all equipment meets national & international standards.
Part–2: End-to-End Skill Training in Hospitality Sector
The selected agency must deliver:
✔ Candidate Mobilization & Counselling
  1. Mobilize, counsel and register trainees (linked with Aadhaar).
  2. Provide realistic job information, job roles, salary expectations, risks & opportunities.
✔ Training Delivery
  1. Batch size: 240 candidates per session.
  2. Ensure minimum dropout, provide classroom + lab training.
  3. No subcontracting/franchising is allowed.
  4. Cover consumables, trainer quality, lab usage.
✔ Manpower Deployment
Minimum staffing:
Position
Qualification
Experience
Course Manager – Hotel Ops
Degree/Master’s in Hotel/Hospitality/Business
5 yrs
Technician – Hotel Ops
Diploma in Hospitality/Hotel Mgmt
3 yrs
Trainer – Hotel Ops
Degree/Diploma in HM/Hospitality
3 yrs
Course Manager – F&B
Degree in hospitality
5 yrs
Trainer – F&B
Degree/Diploma in HM/F&B
3 yrs
Technician
Diploma in HM
3 yrs
Mobilizer
12th pass
2 yrs
Counsellor
Graduate (Psychology preferred)
2 yrs
✔ Assessment & Certification
  1. Assessment & certification by ITEES, Singapore.
  2. Training partner must conduct internal assessments.
  3. Reassessment cost (if trainee fails) borne by training partner.
✔ Placement & Tracking
  1. Minimum 70% placement mandatory to receive full payment.
  2. Placement within 3 months after certification.
  3. Maintain placement records (offer letter, salary slips, PF/ESIC, etc.)
  4. Track candidates monthly for 12 months.
2️⃣ Pre-Qualification (PQ) Criteria
Criteria
Requirement
Legal Entity
Skill agency/industry partner/educational institute/Govt. body registered in India
PAN & GST
Mandatory
Experience
Min. 5 years experience in setting up Hospitality Training Centres/COEs
Work Orders
3 projects ≥ ₹25 lakh each OR 2 projects ≥ ₹37.5 lakh OR 1 project ≥ ₹75 lakh (in last 5 years)
Average Turnover
₹3 crore (FY 2022–23, 2023–24, 2024–25)
Profit
Profit-making in all last 3 years
Blacklisting
Should NOT be blacklisted
 
3️⃣ Eligibility / Technical Evaluation (100 Marks)
Minimum 70 marks required.
Break-up:
  1. Turnover – 25 marks
  2. Experience – 20 marks
  3. Number of similar projects – 30 marks
  4. Local Office in Bhubaneswar – 5 marks
  5. Technical Presentation – 20 marks
4️⃣ Financial Criteria
  1. Quote per-candidate cost including all components:
    1. Mobilization
    2. Training delivery
    3. Consumables
    4. Assessment
    5. Placement
    6. Tracking
  2. Price to be exclusive of taxes.
  3. QCBS evaluation weightage: Technical 70% + Financial 30%.
 
5️⃣ Tender Fee & EMD
Fee Type
Amount
Mode
Processing Fee
₹11,800 (non-refundable)
DD/Pay Order
EMD
₹3,00,000 (refundable)
DD/Bank Guarantee
6️⃣ Submission Guidelines
  1. Submission mode: Speed Post / Registered Post / Courier only
    No hand delivery, no online submission.
  2. Envelope system:
    1. Envelope 1 → Processing Fee, EMD, Pre-qualification documents, Technical Bid
    2. Envelope 2 → Financial Bid
  3. All envelopes must be sealed and clearly labelled.
7️⃣ Important Dates
Event
Date / Time
RFP Publication
29 Nov 2025
Pre-Proposal Queries Deadline
9 Dec 2025 – 5 PM
Virtual Pre-Bid Meeting
10 Dec 2025 – 11:30 AM
Proposal Submission Deadline
24 Dec 2025 – 2:00 PM
Opening of Technical Proposal
24 Dec 2025 – 4:30 PM
Opening of Financial Bid
To be notified to qualified bidders
8️⃣ Contract & Payment Terms
Part-1 (Equipment Supply)
  1. 90% on delivery and installation
  2. 10% after acceptance & successful training
Part-2 (Training Delivery)
Milestone-based payments:
Milestone
% Payment
Batch Inception
20%
Completion of 1st Quarter
20%
Completion of 3rd Quarter
30%
Certification & Placement
20%
6-Month Tracking
10%
Placement below 70% → payments reduced proportionately.
9️⃣ Other Conditions
  1. Contract duration: 1 year, extendable up to 2 additional years.
  2. No subcontracting / no franchising allowed.
  3. Performance Guarantee: 5% of contract value.
  4. Penalty for delays: 1% per fortnight, max 10%.
  5. Legal jurisdiction: Bhubaneswar, Odisha.
Tender Fee (Number) ₹11,800 (non-refundable)
EMD (Number) ₹3,00,000 (refundable)
Mode of EMD DD/Bank Guarantee
Estimated Cost NA
Start Date of Document Collection 29 Nov 2025
Pre-Bid Meeting Date 10 Dec 2025 – 11:30 AM
Last Date for Submission 24 Dec 2025 – 2:00 PM
Opening Date 24 Dec 2025 – 4:30 PM
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