1. AI-based Call Center solutions
2. CCTV Surveillance with Analytics
3. Conversational AI implementation
4. Networking & Surveillance Systems integration
5. Project execution, installation, AMC, and support services
6. Participation as a partner with ITI for upcoming government and enterprise tenders

1. Registered legal entity in India (minimum 3 years of operation)
2. Willingness to partner with ITI on project execution
3. PAN India presence (preferably South India)
4. Local office in Chennai required
5. ISO 9001:2015 certification (mandatory)
6. Not blacklisted by any government authority
7. Ability to provide warranty and post-warranty services

1. Experience in similar projects such as:

2. CCTV analytics
3. Conversational AI / Surveillance systems

1. 1 project ≥ ₹3 Cr OR
2. 2 projects ≥ ₹2 Cr each OR
3. 3 projects ≥ ₹1.5 Cr each (last 5 years)

1. Minimum average annual turnover: ₹5 Crore (last 3 years)
2. Positive net worth for last 3 consecutive financial years
3. Submission of audited financial statements (FY 2022-23, 2023-24, 2024-25)
4. Banker’s solvency certificate required

1. Tender Fee: ₹3,000 + GST
2. Earnest Money Deposit (EMD): ₹20,00,000
3. EMD Exemption: Applicable for MSME bidders

1. Submission Mode: Online only via ITI e-Wizard Portal
2. Separate submission of:
   1. Technical Bid
   2. Financial Bid
3. Digital Signature Certificate (DSC) mandatory
4. All documents must be uploaded in PDF format
5. Financial bid to be submitted separately online
6. Late submissions will not be accepted

1. Company Profile
2. Certificate of Incorporation
3. Memorandum & Articles of Association
4. Audited Financial Statements (last 3 years)
5. Net Worth Certificate
6. ISO Certifications (ISO 9001 + ISO 27001/20000)
7. GST Certificate & PAN Card
8. Authorization Letter & Power of Attorney
9. Undertakings (non-blacklisting, indemnity, compliance)
10. Clause-wise compliance statement
11. Pre-Contract Integrity Pact
12. Work experience proofs & completion certificates
13. RDSO certificate (if applicable)

1. EOI validity: 2 years
2. Bid validity: 120–180 days
3. Performance Bank Guarantee: Applicable (5% or as per tender)
4. Payment: Back-to-back basis with customer payments
5. Consortium: Mentioned but later restricted in final clauses
6. ITI may execute up to 50% of project scope directly

This EOI offers a strategic opportunity for system integrators and AI solution providers to partner with ITI Limited in high-value government and enterprise projects across India, particularly in AI, surveillance, and telecom infrastructure domains.