Pre-Qualification Criteria
Key Tender Details
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Particular
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Details
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Tendering Authority
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Haryana State Cooperative Apex Bank Ltd. (HARCO Bank)
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Tender Reference No.
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EDP/2026-27/UPI/QCBS
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Tender Type
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Open Tender
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Tender Category
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Government / Cooperative Banking Technology Tender
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Sector / Industry
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Banking Technology, Digital Payments, UPI, FinTech, IT Services
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Scope Category
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UPI Acquiring Switch, Merchant Lifecycle Platform, QR and Sound Box Solution
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Contract Period
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5 Years from successful production Go-Live
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Selection Method
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Three-Envelope QCBS
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Technical-Financial Weightage
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70:30
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Submission Mode
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Online only through e-Procurement Portal
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Bid Validity
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180 Days
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Performance Security
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5% of Contract Value through Bank Guarantee
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Estimated Tender Value
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Not specified in the RFP
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Location
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Chandigarh / Haryana Banking Ecosystem
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Scope of Work
The selected Technology Service Provider will be responsible for designing, implementing, certifying, operating, maintaining and upgrading a complete UPI acquiring ecosystem for HARCO Bank. The broad scope includes:
- Deployment of certified UPI Acquiring Switch on HARCO Bank’s own NPCI acquiring handle.
- Merchant onboarding and lifecycle management, including KYC capture, verification, merchant creation, activation, modification, suspension and closure.
- Merchant VPA generation and mapping of merchant VPAs with settlement accounts.
- Static QR, dynamic QR, Bharat QR and interoperable UPI QR generation and management.
- UPI P2M collection, collect requests, intent and deep-link payment acceptance.
- Supply, installation, activation and maintenance support for QR stickers, QR standees and Sound Box devices.
- Merchant mobile application for Android and iOS and merchant web portal/dashboard.
- Transaction processing, monitoring, settlement file processing and reconciliation across switch, NPCI and CBS.
- Fraud Risk Management (FRM/EFRM), real-time alerts, suspicious transaction flagging and risk monitoring.
- Support for future NPCI products such as UPI AutoPay, UPI Lite, RuPay Credit Card on UPI, Credit Line on UPI, E-RUPI and UPI Global.
- Hosting on Primary Data Centre and Disaster Recovery Centre within India with high availability and data localisation compliance.
- 24x7 technical support, incident management, helpdesk support, SLA-based service delivery and regulatory audit support.
Pre-Qualification / Eligibility Criteria
Bidders must meet the eligibility conditions specified by HARCO Bank. The main requirements include:
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Criteria
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Requirement
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Legal Status
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Bidder must be a company incorporated in India under the Companies Act
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Ownership
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Bidder must be 100% owned and controlled by Indian entities and/or Indian citizens
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Financial Eligibility
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Bidder must satisfy minimum financial criteria related to net worth, profitability or paid-up capital
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PCI-DSS
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Valid PCI-DSS Certification and Attestation of Compliance required
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Data Centre
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Primary DC and DR Centre must be located in India and comply with applicable RBI guidelines
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SAR Compliance
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Valid System Audit Report required
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Cert-In Audit
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Application Security Audit, Source Code Audit, Network VAPT, Server VAPT, Server Configuration Audit and Cert-In compliance report required
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NPCI Certification
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Bidder must be NPCI partner and certified for UPI, e-Setu, IMPS and UPI Merchant Acquiring
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Live Deployment
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Bidder must be live with minimum 10 banks on at least one qualifying NPCI product/service
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DR Drill
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NPCI-approved DR Drill must have been conducted in the immediately preceding quarter
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ISO Certification
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Valid ISO 27001 Certification required
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Cyber Insurance
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Valid Cyber Security Insurance required
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Statutory Registration
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PAN, GST, CIN and other statutory registrations required
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Blacklisting
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Bidder must not be blacklisted/debarred/suspended by RBI, NPCI, Government Departments, Public Sector Banks or Cooperative Banks during the last five years
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Product Ownership
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Bidder must own proprietary in-house switching platforms and source code/IP; reseller or white-label arrangements are not eligible
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Integrated Product Suite
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Bidder must own and offer merchant acquiring, FRM and reconciliation products integrated with its own switch
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Financial Criteria
The bidder must satisfy one or more of the following financial requirements:
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Financial Requirement
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Details
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Minimum Net Worth
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₹1 Crore at the end of FY 2025-26
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Profitability
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Positive profit in the last 2 financial years
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Paid-up Capital
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Minimum paid-up capital of ₹1 Crore
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Supporting Documents
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CA-certified Net Worth Certificate and CA-certified turnover/profit-positive certificate
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Mandatory Tender Requirement Table
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Requirement
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Details
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Minimum Average Annual Turnover
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Not specifically mentioned in the RFP
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Net Worth Requirement
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Minimum ₹1 Crore at the end of FY 2025-26
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Minimum Experience
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Live with minimum 10 banks on qualifying NPCI product/service such as UPI Acquirer/Issuer, IMPS or NBBL/Bharat Connect
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Submission Mode
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Online only
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EMD Exemption
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Yes, conditional; MSE/Startup exemptions may be claimed with valid registration proof
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Tender Fee Required
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₹1,000 + GST, non-refundable
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e-Service Fee
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₹1,000 + GST, non-refundable
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EMD Amount
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₹1,00,000
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Mode of EMD
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Bank Guarantee / Demand Draft / Electronic Transfer as per portal instructions
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Performance Security
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5% of contract value through Bank Guarantee
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Estimated Cost
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Not mentioned
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Bid Validity
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180 Days
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Contract Period
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5 Years
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Tender Category
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Government / Cooperative Banking Technology
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Industry
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Banking, Digital Payments, FinTech, IT Services
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Is this Software Development?
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Yes, it includes technology implementation, switch deployment, integration, portal/app support and managed operations
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Is this Manpower Outsourcing?
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No, this is primarily a technology service provider selection tender, not a manpower outsourcing tender
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Tender Fee and EMD
The tender fee is ₹1,000 plus GST and is non-refundable. In addition, bidders must pay an e-Service Fee of ₹1,000 plus GST. The Earnest Money Deposit is ₹1,00,000. The EMD may be submitted through Bank Guarantee, Demand Draft or electronic transfer as prescribed in the RFP/e-procurement portal. MSE/Startup exemptions may be available subject to valid registration proof.
Submission Guidelines
Bids must be submitted online through the Haryana e-Procurement portal. HARCO Bank will not accept bids submitted through any other mode. The tender follows a Three-Envelope process:
- Envelope-A: Eligibility Documents
- Envelope-B: Technical Proposal
- Envelope-C: Commercial Proposal
Only bidders qualifying in Envelope-A will be considered for technical evaluation. Only bidders scoring the minimum qualifying technical score will be considered for commercial evaluation. The final selection will be based on QCBS methodology, with 70% weightage for technical score and 30% weightage for financial score.
Important Dates and Deadlines
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Event
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Date / Time
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Tender Publishing Date / RFP Publication
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10 June 2026
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Start Date for Bid Preparation & Submission
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10 June 2026, 10:00 AM
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Last Date for Pre-Bid Queries
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17 June 2026, 17:00 hrs
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Pre-Bid Meeting
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19 June 2026, 11:30 hrs
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Corrigendum / Response to Queries
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24 June 2026
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Last Date and Time for Online Bid Submission
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01 July 2026, 15:00 hrs
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Last Date and Time for EMD Submission
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01 July 2026, 15:00 hrs
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Opening of Envelope-A / Eligibility Bid
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02 July 2026, 15:30 hrs
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Opening of Envelope-B / Technical Bid
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To be intimated to eligible bidders
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Technical Presentation / Product Demonstration
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To be intimated to eligible bidders
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Opening of Envelope-C / Commercial Bid
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To be intimated to technically qualified bidders
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Award of Contract
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To be intimated
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